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gamification

What is Business Gamification? And Why Does It Matter?

Today, gamification is everywhere. From email tools to goal trackers, gamifying something makes it more engaging. Business gamification uses rewards a...

gamification

What is Contact Center Gamification?

  Part 1:  What is "Gamification" and why incorporate it? SUMMARY: Struggling to motivate and engage your call center agents? Our gamified solution ca...

gamification

[Mini Blog 3] Call Center Gamification: Why should YOU invest?

Welcome to The Starting Lineup's first ever mini-blog series! In this three part Q&A, our CEO Nima Hakimi will address all our common questions regard...

gamification

[Mini Blog 2] Call Center Gamification: Learning Made Easy & Enjoyable

Welcome to The Starting Lineup's first ever mini-blog series! In this three part Q&A, our CEO Nima Hakimi will address all our common questions regard...

gamification

[MINI BLOG 1] Call Center Gamification: What is it and why incorporate it?

In this three part Q&A, our CEO Nima Hakimi will address all our common questions regarding gamification. We will roll out many more blogs in this ser...

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Hardwire Learning into Customer Contact Performance

A reputable B2B company recently received feedback indicating widespread customer concern they were not helping their customers remain on the cutting ...

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Stepping Up the TechDay Game! TechDay LA 2016 Recap

LA Locals Convoso exhibited at TechDay LA 2016 recently, and stepped up the game in more ways than one. Convoso promoted their signature Gamified Cont...

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Changing the Name of the Game: SafeSoft Solutions Re-brands to Convoso

Woodland Hills, CA, September 21, 2016 (Newswire) -SafeSoft Solutions has officially announced their re-brand to Convoso. For over ten years, SafeSoft...

call center solutions gamification

Convoso Featured in San Fernando Valley Business Journal: Call Center Solutions "Game Change"

After nearly 10 years selling software that automated telemarketing calls, brothers Bobby and Nima Hakimi decided to change their game. The pair overh...

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Customer Contact Central