We just got back from a dynamic industry trade show in Denver, Lead Generation World. The conference proved an amazing opportunity to network with bot...
We just got back from a dynamic industry trade show in Denver, Lead Generation World. The conference proved an amazing opportunity to network with bot...
Convoso VP of Sales, Les Lent, shares insights on why ghosting by sales prospects happens and how to avoid it Ghosting is a relatively new term for an...
CONNECTION RATE VS CONTACT RATE – WHAT’S THE DIFFERENCE, AND WHY DOES IT MATTER FOR YOUR OUTBOUND CALL CENTER? Whether you’re a call center manager, o...
You want to convert more leads faster. But the rising cost of leads is killing your CPA, which, in turn, is preventing you from bringing more prospect...
It’s a familiar scenario. Agents chasing gruelling sales targets. Contact center owners pacing the sales floor to check on the status of those gruelli...
How RMC used Convoso to increase contact center conversions by 75% Get the case study to learn more about the Convoso features that helped RMC increas...
Is your outbound call center spending too much time qualifying leads?
If you want your outbound call center to convert more of your leads faster, efficiency is everything. But what are the best ways to improve efficiency...
If you’re looking to scale your call center’s outbound operation, artificial intelligence (AI) can help in a big way. It’s especially helpful for call...