Call Center Research Opportunity With SafeSoft Solutions and Aberdeen Group

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Are you struggling with connecting your contact center efforts with the needs of your customers? Do you want to do more to improve your business performance but struggle with increasing contact center costs? If so, SafeSoft Solutions would like to offer you the opportunity to take an online survey and participate in a new research panel by Aberdeen Group which will demonstrate the best practices and trends on how top performing businesses improve their performance while reducing costs.

In addition to providing you with a comprehensive understanding of the state-of-the-market, your participation within this survey will provide you with complimentary and priority access to upcoming Aberdeen Group benchmark report on the topic, scheduled for publishing in July 2013.

Take the survey, and join the research panel –

Nima Hakimi

As CEO of Convoso Nima has worked hard to build the company into what it is today. From bringing building & maintaining company culture, and fostering team integrity, there is never a dull moment with Nima. Nima is digital marketing expert possessing 13+ years of SEO/SEM growth hacking experience. Nima has been an entrepreneur since day 1, and prior to Convoso had launched an ad network with 20M+ users at its peak, in addition to an entire social network on par with Facebook. Nima is a self-proclaimed “sports nut,” specifically a fan of the LA Lakers. While watching sports Nima has his eye on much more than the game itself – tracking and analyzing everything from rebounds to field goal%. Nima’s inherit knack for data & analytics has been key to identifying new business trends and overall business success.

Customer Contact Central


Customer Contact Central