Are you struggling with connecting your contact center efforts with the needs of your customers? Do you want to do more to improve your business performance but struggle with increasing contact center costs? If so, SafeSoft Solutions would like to offer you the opportunity to take an online survey and participate in a new research panel by Aberdeen Group which will demonstrate the best practices and trends on how top performing businesses improve their performance while reducing costs.
In addition to providing you with a comprehensive understanding of the state-of-the-market, your participation within this survey will provide you with complimentary and priority access to upcoming Aberdeen Group benchmark report on the topic, scheduled for publishing in July 2013.
Take the survey, and join the research panel – http://www.aberdeen.com/survey/0590-SafeSoft/